Terms & Conditions – Howard Elliott

Legals

Your Use Of The Howard Elliott Website Constitutes Your Agreement To Comply With The Listed Rules. If You Disagree With Any Of The Conditions Or Terms, Please Do Not Use The Howard Elliott Website.

ORDERS:

Orders May Be Placed Via One of the Methods Below:

Online at www.howardelliott.com
Email: sales@howardelliott.com
Or through your sales representative

ORDER STATUS:

You may check your order status via one of the following methods:

MINIMUM ORDER:

There is no minimum opening order requirement, however, orders under $500 will be subject to a handling fee.

BACKORDERS:

All Back ordered items will remain open until shipped complete or canceled in writing by the customer.

REQUIRED INFORMATION FOR ALL ORDERS:

Complete Company Name
Purchase Order # or Identifier
Ship to Address: Please note if it is a residential address.
(NOTE: residential deliveries will incur higher shipping charges and possible handling fees for liftgate services)
If commercial delivery, please indicate whether an appointment or a lift gate will be necessary (Additional charges may apply)

CUSTOM WORKROOM:

To order a Custom Item e-mail: sales@howardelliott.com

PAYMENTS:

We accept the following forms of payment. Please note that new accounts default to credit card terms unless other terms have been requested.

Credit cards – we accept MC, VISA, Discover and AMEX. Please note that a 3% credit card processing fee will be charged for credit card payments made after 1/1/24.
Check and Wire Transfers- these are considered forms of PREPAYMENT, and your order will not be fulfilled until the funds are received.
Returned checks will be charged a $35 fee.
The parties submit to jurisdiction in the Circuit Court of DuPage County, Illinois as the sole venue to resolve any disputes arising from this agreement.

WHOLESALE PRICES:

Pricing is offered to wholesale customers only. Tiered pricing discounts are available. Pricing is subject to change without notice.

TERMS OF SALE

We accept payment via Credit Card (Visa, Master Card, American Express, and Discover), EFT/Wire Transfer, or Check. First orders are accepted on a prepaid or credit card basis only prior to shipment. Credit card orders must include the account name, account number, billing address, and expiration date.

Credit cards will be pre-authorized prior to preparing orders. Credit cards will be charged for the full product amount plus freight at the time of shipment.

TERMS:

Net 30 terms are offered to customers who have submitted a satisfactory credit application with references – available only for second and subsequent orders.

Net 30, according to our interpretation, means payment is due within 30 days of the invoice date. Future in-house orders will not be released for shipment until all past due balances are paid in full, including finance charges and reasonable cost of collection and attorney fees.

Send your credit references via email to ar@howardelliott.com
For all payment inquiries, please email ar@howardelliott.com

SHIPPING:

Unless otherwise indicated, HEC will determine the most cost-effective shipping method for your order. Freight rates are determined by the weight, dimensions, and density of each different commodity code. Freight quotes are valid for no more than 5 days.

Residential shipments and those requiring special services will incur additional freight charges. These services must be indicated at the time of the order placement.

If HEC is billed for these services after the shipment, we will re-bill the customer for the fees.

All shipments originate from our warehouse in Addison, IL 60101
All shipments that require special services such as lift gate, delivery notification, and remote/limited access delivery will be subjected to extra fees at the time of invoice. These services must be indicated at the time of the order placement. Failure to do so will result in a second freight invoice. These fees are charged at the discretion of the carrier and are not dictated by Howard Elliott.
All freight charges will be added to the final invoice.
PLEASE INSPECT ALL SHIPMENTS WHEN THEY ARRIVE FOR EXACT COUNT AND DAMAGES PRIOR TO SIGNING FOR YOUR PACKAGES. FAILURE TO DO SO MAY RESULT IN DELAY OR DENIAL OF YOUR RETURN/CREDIT REQUEST.